· What is the duration of your storage unit rental lease?
We rent our storage units on a month to month contract, although you have an option to prepay additional months.
· Do you accept credit card payments?
Yes, we accept all major credit cards and, for your convenience, we can make that a recurring payment. The recurring payment can be stopped at any time, you are in complete control of the method of payment.
· What if I don't have a Credit Card?
You can set up a debit from your checking account and we also accept cash.
· Do we need insurance for our belongings in the storage units?
While it is not required, we highly recommended that you do so. We do not insure your personal items in the storage unit should they become damaged or stolen. As an added convenience, we are looking into a way to offer an option for you to purchase an insurance policy for your belongings through our website.
· Are lights available in the storage units?
Yes! In our climate controlled and our XXL units.
· Do you provide locks for the storage units?
No, you provide your own locks. The round disk locks are available at Walmart, just two blocks away.
· How do I rent a unit?
The easiest way, is our website, www.didostorage.com. Just click the button, Rent Online. You will see the Site Map below and available units above. Click on the button, Rent Now, next to the rental unit you want. Select the specific unit or have the system automatically select it, then click on the button, Rent Now. You fill out a few pieces of information, digitally sign the contract, put in the billing, and confirm that billing.
Your account and password will be set up as part of the process. Once your unit is rented, you can access your account immediately and your door key code will be in our account. This whole process takes about 5-10 minutes and can be done 24x7 without any complications like meeting someone to gain access.
It is all about your convenience.
· Do I have 24 hour access to my storage unit?
Yes for the outside units. You are able to access your storage unit 24 hours a day, 7 days a week, 365 days a year. Entering the building is controlled by an access panel that is available from 7am until 10pm.